One WhatsApp Chat. Every Answer. 24×7.
No forms, no ticket numbers, no hold music. The 12Bet India desk lives on WhatsApp — message us any time, day or night, and a real person replies in about two minutes.
What to include in your first message
You can just say "hi" and we will take it from there — but if you want your ID at full speed, include two things in your first message:
- The platform you want. For example a Laser247 ID, a Reddybook ID, a Reddy Anna Book ID — or simply say "suggest one" and tell us how you like to play.
- Your rough deposit amount. This lets us quote the exact bonus and its conditions upfront, so there are no surprises later. Bas itna hi chahiye — that's all we need.
With those two details, a typical chat goes: you message, we confirm terms, you deposit, and your login ID and password arrive in the same conversation — usually inside ten minutes. New to all this? Start with our online cricket ID guide first.
When can you reach us? Always.
Open 24×7, 365 Days
The desk runs in shifts around the clock — late-night IPL finishes, early-morning Test sessions, festival days, all covered. There is no "office closed" auto-reply here.
Replies in ~2 Minutes
Our average first response is about two minutes. During peak match hours it may stretch slightly, but your message never sits unanswered — the queue is watched constantly.
One Chat for Everything
New ID, deposit confirmation, withdrawal follow-up, bonus doubts, password reset — everything happens in the same thread, so your full history is always in one place.
We never message you first — beware of impostors
This is the single most important thing on this page: 12Bet India never starts a conversation. We do not cold-message, we do not call, and we never ask you to deposit into a "new number". Every genuine chat begins with you tapping a button on this website.
If anyone messages you first claiming to be us — offering a "special bonus", a "blocked account fix", or a new deposit number — it is an impostor. Do not pay, do not share your ID details, and block the number. Fake agents are the biggest scam in this space, which is why we keep exactly one channel and one verified number behind every button on this site. More on how we handle your details is in our privacy policy, and our ground rules live in the terms & conditions.
Contact & support FAQs
How fast will my cricket ID be created after I message you?
Once you tell us the platform and your deposit amount, ID creation usually takes 5–10 minutes. During big match hours it can take slightly longer, but the same chat keeps you updated. See the full process on our online cricket ID page.
Can I contact you for withdrawal help too, or only for new IDs?
Absolutely — the same WhatsApp desk handles everything: new IDs, deposits, stuck withdrawals, bonus questions and password resets. Withdrawals are processed by the platform itself, but we follow up on your behalf until the money reaches your UPI.
Do you have a phone number or email address?
No — WhatsApp is our only support channel, by design. One channel means one verified identity, full chat history for every request, and no "call from bank" style confusion. Tap any button on this site and you reach the genuine desk.
Someone messaged me first claiming to be 12Bet India. Is that you?
No. We never message anyone first, never cold-call, and never ask for deposits in a chat we did not start. If someone contacts you claiming to be us, treat it as an impostor and block them. Only trust chats you started from a button on 12bet.ind.in.
Ready when you are — day or night
Tell us the platform and deposit amount, and your ID will be in your hands within minutes. 18+ only — please read our responsible gaming page and play within your limits.
Chat With Support on WhatsApp