Privacy Policy

1. Who this policy covers

This policy explains how 12Bet India (12bet.ind.in) handles personal information when you browse this website or message our WhatsApp desk to get an online cricket ID. It applies only to us — the third-party platforms we create IDs on, such as Laser247 and Reddybook, have their own privacy policies (more on that below).

2. What we collect

Because this is a static website with no login, no signup form and no comment box, the list is genuinely short:

• Your WhatsApp number — visible to us automatically when you message the desk.
• The name you use — your WhatsApp display name, or whatever name you tell us for creating your ID.
• Your chat content — the platform you asked for, deposit confirmations and support history, which stays in the WhatsApp thread.
• Basic server logs — like every website on the internet, our server records standard technical logs (IP address, page requested, time). We use these only to keep the site running and secure.

3. What we deliberately do not collect

We built this site the boring, private way on purpose. There are no contact forms, no account system, no newsletter, no chat widgets and no advertising or analytics trackers that would require cookie-consent banners. We never ask for your Aadhaar, PAN, bank password, OTP or card details — and neither should anyone claiming to be us. If a chat ever asks you for an OTP, it is an impostor; see the safety section of our contact page.

4. How your information is used

We use the small amount of data we have for exactly three things:

• Creating your ID — passing your chosen platform and display name to that platform so your login can be issued.
• Support — referring back to your chat history so you never have to re-explain a deposit or withdrawal issue.
• Service updates that you asked about — replying to you in the thread you started. We never message first, never send bulk promotions, and never add you to broadcast lists.

We do not sell, rent or trade your number or chat history to anyone. Ever. Data bechna hamara business nahi hai — our business is service.

5. Third-party platforms have their own policies

When we create an ID for you on a platform like Reddy Anna Book, that platform receives the details needed to run your account and processes your deposits and withdrawals under its own privacy policy and terms. We do not control what those platforms do with data on their side, so please review their policies too. The boundary is simple: what happens in our chat is covered by this policy; what happens inside a platform's app or site is covered by theirs. Our terms & conditions explain this split in more detail.

6. How long we keep data

Chat history is kept while your ID is active, because it is the record we use to resolve deposit and withdrawal disputes in your favour. If you stop using the service, the practical retention is the life of the WhatsApp thread. Server logs rotate automatically and are deleted on a rolling basis. We keep nothing in marketing databases, because we do not have any.

7. Your rights

You can, at any time and free of charge:

• Ask what information we hold about you (spoiler: your number, name and chat).
• Correct a wrong name or number used on your ID.
• Delete — ask us to erase our copy of your chat history and stop all contact. We will confirm once done. Note that the platform holding your account keeps its own records under its own policy.

To exercise any of these, simply message the same WhatsApp desk — there is no form to fill or email address to hunt for.

8. Security

WhatsApp conversations are end-to-end encrypted in transit by WhatsApp itself. On our side, access to the desk is limited to trained support staff, and this website is served over HTTPS. No system is perfectly secure, but our best protection is structural: we simply do not hold the sensitive data (cards, banking passwords, documents) that makes gambling-industry leaks damaging.

9. Children

This service is for adults aged 18 and over only. We do not knowingly collect information from anyone under 18, and if we discover an underage user we delete the interaction and refuse service, as described in our responsible gaming policy.

10. Changes and contact

If this policy changes, the date at the top of the page will be updated. Questions about anything here? Message the desk on WhatsApp — a human will answer, usually within a couple of minutes.